Refund & Shipping Policy

Last updated: August 2026

Processing time: Most orders are processed within 1-3 business days.
Delivery time: Standard U.S. delivery takes 5-12 business days. International orders may take longer (5-16 days).
Tracking: Once your order ships, you will receive an email with a tracking number.
Shipping cost: Free shipping on all orders.

Orders can only be changed or canceled before they are shipped. Contact us as soon as possible if you need assistance.

30-day money-back guarantee: Not satisfied? Contact us within 30 days of delivery for a full refund.
Damaged items: If your item arrived damaged, email us a photo within 48 hours of delivery and we will arrange a replacement or refund.
Lost packages: If your package is marked “delivered” but you didn’t receive it, contact us and we will investigate with the carrier.
Warranty: All products are covered by a 1-year limited warranty against manufacturing defects.

Email us through the contact page with your order number and the reason for return. We will reply within 24 hours with next steps.